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FAQs

What safety measures are in place for food handling and preparation?

We adhere to strict food safety standards and regulations to ensure our food's highest quality and safety. Our team members are trained in proper food handling and sanitation practices, and we always maintain a clean and hygienic kitchen environment.

Do you provide delivery and setup services?

Yes, we offer delivery and setup services for your convenience. Our experienced team will ensure that your catering order is delivered promptly and set up beautifully, allowing you to relax and enjoy your event.

How do I inquire about availability and pricing for my event?

To inquire about availability and pricing for your event, please contact our event coordinator by phone or email. We'll be happy to discuss your event details, provide pricing information, and assist you in planning your celebration.

Do you accommodate dietary restrictions and special requests?

Yes, we strive to accommodate dietary restrictions and special requests whenever possible. Please inform us of any specific dietary requirements or preferences when placing your order, and we'll do our best to tailor our menu to suit your needs.

Can I change my catering order after it's confirmed?

We understand that guest counts, and menu preferences may change. We're happy to accommodate reasonable changes to your order up to a specified deadline. Any changes made after this deadline may be subject to additional charges.

How far in advance should I place my catering order?

We recommend booking your catering services as far as possible to secure your desired date and menu selections. We suggest booking for more significant events or during peak seasons several months in advance to ensure availability.

Do you offer refunds if I need to cancel my catering order?

While we understand that unforeseen circumstances may arise, deposits and payments are generally non-refundable. However, we are committed to working with our clients to find alternative solutions whenever possible.

What forms of payment do you accept?

We accept various forms of payment, including credit/debit cards, bank transfers, and cash. Details regarding accepted payment methods will be provided upon booking confirmation.

When is the final payment due?

Final payment is usually due two weeks before your event. This allows us to finalize preparations and ensure everything is ready for your celebration.

Do you require a deposit to secure a catering booking?

Yes, we typically require a deposit to secure your booking. The amount may vary depending on the size and nature of your event. Your deposit ensures that your date is reserved exclusively for you.